BioSAFE Engineering’s team of service professionals are with you beyond sales and installation to help maintain the optimum performance of your system and ensure the safety of your employees and the environment. Our trained service team stands ready to help keep your equipment running smoothly and in compliance with local regulations and guidelines. We offer flexible, customizable and affordable preventive maintenance plans for new and existing installations.
Our services include:
General/Technical
Customer Service and Support
Additional Services
To keep your systems and equipment running at their optimal performance level, BioSAFE highly recommends our customers invest in one of our preventive maintenance plans. Our talented service team can identify and resolve common and irregular issues so your system continues to perform in accordance with the operation and maintenance manuals.
Flexible preventive maintenance plans offered by BioSAFE are tailored to meet the needs and regulatory specifications of each particular installation. Plans for newly installed systems, factory refurbished systems, systems that have been in the field for years, and systems made by other manufacturers are available. We provide service visits scheduled annually, semiannually, quarterly, monthly, or on a custom time frame. Our goal is to help you receive the most value out of your investment.
Preventive Maintenance Plan Services May Include:
For Older Models or Other Brand Systems Services May Also Include:
To ensure your system experiences no unplanned downtime, scheduled replacement of critical components is needed. BioSAFE Engineering stands ready to assist you when ordering necessary replacement parts as required. If customers prefer to keep a small stock of consumable parts (fluids, filters, O-rings, pump seals, etc.) for in-house maintenance programs, we can also assist in their establishment.
For a complete list of consumable parts or replacement/spare parts for your machine, please contact BioSAFE’s Service Department.
In addition to the Maintenance and Services offered for all of BioSAFE Engineering, BioSAFE Medical Waste Systems offers capacity expansions, replacement shredders, and shredder rebuilds (new cutters, bearings, seals, etc.).
Please contact BioSAFE Engineering’s Service Department to discuss your upgrade needs in detail to find the best option(s) for your machines.